Ask my internet, phone or energy provider for a lower bill
For when your bill has gone up and you want a short script to call or email your provider and ask for a lower price.
For: Anyone whose internet, phone or energy bill went up · Skill: Beginner · Type: Creative
Our prompt: written and tested by TriedPrompts, not a real user's case Go to the prompt ↓
- Money & Bills
Why this works & tips
Why this works
- It tells the AI to use only the competing offer you give it, so the script doesn't make up prices or deals.
- It asks for fallback requests and for the new price, how long it lasts, any contract or fees, and written confirmation, so you know what to check before you agree.
Tips
- Use a competing offer you've seen yourself, with its price and how long it lasts. The script is built on it.
- The provider may say no, and results vary. Before you agree to a new deal, check for a contract or early-cancellation fee, and get it in writing.
- Billing errors or wrong charges need a different, firmer approach than this script.
Prompt
Written by us, last tested Oct 21, 2026. The words in [BRACKETS] are filled in by the form below, with our tested examples already in.
Help me ask my provider for a lower bill. I will make the call myself. Please give me: 1. A short phone script (about 60 seconds to read) that opens politely, says how long I've been a customer, mentions the competing offer below, and asks clearly for a lower price. 2. At least two fallback asks if they say no, such as a retention or loyalty offer, a cheaper plan that still meets my needs, or removing an add-on or fee. 3. What to say if they make an offer: ask the new monthly price, how long it lasts, whether there's a contract or any fees, and ask for written confirmation. 4. A short email or chat version of the same request. 5. A checklist of what to have ready before I call. Use only the competing offer I give. Don't make up other prices or offers, and don't promise that it will work. My details: - Provider and service: [company, and internet, phone or energy] - Current plan and price: [plan, monthly price, any promo that ended] - How long I've been a customer: [years, and your payment history] - A real competing offer I found: [company, plan, price, how long it lasts] - What I want: [target price or outcome]
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Your prompt
Help me ask my provider for a lower bill. I will make the call myself. Please give me: 1. A short phone script (about 60 seconds to read) that opens politely, says how long I've been a customer, mentions the competing offer below, and asks clearly for a lower price. 2. At least two fallback asks if they say no, such as a retention or loyalty offer, a cheaper plan that still meets my needs, or removing an add-on or fee. 3. What to say if they make an offer: ask the new monthly price, how long it lasts, whether there's a contract or any fees, and ask for written confirmation. 4. A short email or chat version of the same request. 5. A checklist of what to have ready before I call. Use only the competing offer I give. Don't make up other prices or offers, and don't promise that it will work. My details: - Provider and service: Northfield Fiber, home internet - Current plan and price: 300 Mbps plan, $79.99 a month. A $49.99 promo price ended two months ago. - How long I've been a customer: 4 years, always paid on time - A real competing offer I found: Ridgeline Broadband advertises 300 Mbps for $55 a month for 12 months - What I want: Get the bill to $60 a month or less without dropping below 200 Mbps
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Test results
Tested Oct 21, 2026 (version 1) on the free versions of ChatGPT, Claude, Gemini and Grok, 3 fresh chats each, using the example answers in the form above.
- ChatGPT: Consistent 3/3
- Claude: Consistent 3/3
- Grok: Consistent 3/3
- Gemini: Didn't pass (1/3) In 2 of 3 runs, the phone script left out that the competing offer lasts 12 months.
Works in 3 of 4 AIs (Consistent or Mostly works). No run gave wrong or harmful advice.
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Before testing, we wrote down what a good answer must contain. A run passes only if it has all of it. Consistent means all 3 runs passed, Mostly works means 2 of 3, and Didn't pass means 0 or 1. We publish a prompt only if at least 3 of the 4 AIs are Consistent or Mostly works and no run gave wrong advice. We spot-check every prompt every 90 days, and if any AI fails a spot check, the prompt gets a full retest. Excerpts are copied word for word.
- AI and model
- ChatGPT, model not shown (free plan)
- Result
- Consistent 3/3
- What we got (run 1)
Hi, I'm calling about my Northfield Fiber home internet bill. I've been a customer for four years and have always paid on time. I've found a competing offer from Ridgeline Broadband for 300 Mbps at $55 a month for 12 months. I'd prefer to stay with Northfield Fiber, but I need my bill to be more affordable.
- AI and model
- Claude, Sonnet 5.5 Medium (free plan)
- Result
- Consistent 3/3
- What we got (run 1)
Can you lower my bill to $60 a month or less for the 300 Mbps plan? If there's a loyalty or retention offer I qualify for, I'd like to hear it. One note: There's no guarantee Northfield will lower your price, and results vary by rep and by what promotions are available. Staying polite and specific gives you the best shot, and you'll have clear fallback options either way.
- AI and model
- Grok, Fast (free plan)
- Result
- Consistent 3/3
- What we got (run 1)
“Hi, my name is [Your Name] and I’ve been a customer with Northfield Fiber for 4 years. I’ve always paid on time and loved the service. I just saw that Ridgeline Broadband is advertising 300 Mbps for $55 a month for 12 months—much lower than my current $79.99 rate. I’m hoping you can match that or at least drop my bill to $60 or below while keeping the 300 Mbps plan. Could you help me with that?” Call or message today if you want—good luck! Just remember this is a request, so they may not agree. Let me know how it goes if you want help tweaking anything.
- AI and model
- Gemini, Gemini Auto (free plan)
- Result
- Didn't pass (1/3)
- What we got (run 1)
I was looking at options to lower my expenses and saw that Ridgeline Broadband is offering 300 Mbps for $55 a month. I'd really prefer to stay with Northfield Fiber rather than switch, but $79.99 is getting too high for my budget. Is there any current promo or loyalty discount you can apply to get my monthly rate down to $60 a month or less while keeping at least 200 Mbps?
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