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Diagnose a washing-machine overflow with Claude for a $14 part

WorkedEvidence: Described by posterPosted Last checked

Claude diagnosed a washer overflow as a bad water-level sensor; a $14 part and multimeter test fixed it in about 20 minutes.

How to use this

  1. Tap Copy prompt.
  2. Open Claude.
  3. Paste it into the message box.
  4. Send it, then read the answer before acting on it.
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A prompt is the message you send to the AI tool. Copy the one on this page, put your own details where it asks, and read the answer before you act on it.

Prompt

Recreated prompt

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What the prompt labels mean

The person didn't share their exact words, so we wrote this from what they described. We haven't tested it, and they didn't use this exact version.

My washing machine is throwing error codes and overflowing the tub. Walk me through diagnosis for this make and model. Ask clarifying questions, tell me what to check, and include any sensor tests a technical homeowner can do with a multimeter.

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Sends the Recreated prompt shown above. ChatGPT and Grok open with it filled in, and ChatGPT may send it straight away. Gemini and Claude open empty, so we copy the prompt for you to paste. Every button also copies it.

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Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Before you start, ask me 1–3 short questions about the details below and wait for my answers. Once I've answered, confirm the plan in one line and run the whole task start to finish.

Goal: Diagnose why my washer overflows and guide a safe DIY fix or part replacement.

Questions to ask me first:
- What is the exact make, model and error code?
- Does the tub fill, spin or drain at all before it overflows?
- Do you have a multimeter, and how handy are you with appliances?

Inputs (fill in or confirm):
- Make/model/error: [MAKE / MODEL / CODE]
- Symptoms: [OVERFLOW / NOISE / WON'T DRAIN]
- Tools on hand: [MULTIMETER / SCREWDRIVERS]

Rules:
- Ask clarifying questions before guessing the part.
- Prefer common failure modes for this model.
- Give numbered safety steps (power off, water off) before any test.
- Don't invent part numbers; ask me to read the label if needed.

Checkpoint: After the first round of checks, list the top 2 likely causes and wait for my test results.

If you get stuck: If a reading is unclear, ask me to restate the meter setting and value instead of guessing.

Verify before you finish: Confirm the failed part matches the symptom before I order a replacement.

Output: A short diagnosis, the test steps, expected readings, and the part to order if the test fails.

Done when: I know which part failed and how to confirm the fix after install.

AI tool

Claude

Outcome

On the Tomasone Design blog, the author used Claude (Opus 4.8) after an 8-year-old washing machine threw error codes and flooded the laundry room. Claude asked clarifying questions, pointed to a likely defective water-level sensor, and suggested testing the sensor with a multimeter in Hz mode. The sensor failed that test. After a replacement part was installed and retested to Claude's values, the overflow stopped. The repair took about 20 minutes of guided troubleshooting and cost a $14 part instead of a few hundred dollars for a service call.

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

Source

Posted
by Tomasone Design
Last checked
Method:
How we verify

https://blog.tomasone.com/ai-to-the-rescue-of-my-laundry/

Context: No exact prompt is quoted; the prompt here is recreated from the diagnosis story. Self-reported repair.

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