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Get a parking garage refund over the phone with Muse after the valet turned the car away

Posted
by Kyle G (@kylemissionai)
Last checked
Method:
How we verify

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

Outcome

Kyle G paid for parking in San Francisco, but the valet refused the car because Kyle only had a phone key. After the meeting, Kyle asked Muse to handle the refund. Its first call failed because customer support needed more details; Muse came back, asked Kyle a couple of questions and called again. On the second call a full refund was approved.

AI tool

Muse

Prompt Recreated prompt

The source didn't share its exact prompt, so we wrote this from what it describes.

What the prompt labels mean

Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points.

Goal: Get a refund for a service I paid for but couldn't use, by contacting the company for me.

What I can give you (ask for whatever's missing):
- What I paid for, when and how much: [DETAILS]
- What went wrong: [WHAT HAPPENED]
- The booking or receipt reference: [REFERENCE]

Before calling anyone on my behalf, tell me what you'll say and who you'll call. Don't share card numbers or passwords.

Rules:
- Find the company's official customer support contact.
- Explain what happened briefly and ask for a full refund to the original payment method.
- If they need more details, come back and ask me rather than guessing.
- Don't accept credit or a partial refund without checking with me.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: A short summary of each contact, what they agreed, and any reference number.

You'll know it worked when: the company confirms a full refund.

Try this in:

This prompt has blanks to fill in, like [DETAILS]. We'll copy it instead of filling it in, so you can edit it before you send.

The source used Muse. These are general chat tools, so results may differ.

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Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points.

Goal: Get a refund for a service I paid for but couldn't use, by contacting the company for me.

What I can give you (ask for whatever's missing):
- What I paid for, when and how much: [DETAILS]
- What went wrong: [WHAT HAPPENED]
- The booking or receipt reference: [REFERENCE]

Before calling anyone on my behalf, tell me what you'll say and who you'll call. Don't share card numbers or passwords.

Rules:
- Find the company's official customer support contact.
- Explain what happened briefly and ask for a full refund to the original payment method.
- If they need more details, come back and ask me rather than guessing.
- Don't accept credit or a partial refund without checking with me.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.
- Tell me how many days the refund should take to appear, and remind me to check.

Output: A short summary of each contact, what they agreed, and any reference number.

You'll know it worked when: the company confirms a full refund.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://x.com/kylemissionai/status/2113022477152776628

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