Win hotel and airline refunds after a medical trip cancellation with ChatGPT
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I had to cancel my trip because of a medical emergency and have a doctor's note. The hotel and airline both refused a refund. Here are their policies. Write a polite, firm refund request letter for each one.
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Before you start, ask me 1–3 short questions about the details below and wait for my answers. Once I've answered, confirm the plan in one line and run the whole task start to finish. Goal: Get a refund from a hotel and airline after I had to cancel a trip for a medical reason. Questions to ask me first: - What happened, and do you have a doctor's note or other proof? - Which companies did you book with, and did you book directly or through a travel site? - What exactly did each company say when they refused? Inputs (fill in or confirm): - Booking details (dates, confirmation numbers, amounts): [BOOKINGS] - Medical reason and proof I'm willing to share: [MEDICAL PROOF] - Each company's refund policy: [POLICIES] - Their refusal messages: [REFUSALS] Rules: - Quote the exact policy wording that supports a refund, credit or exception, and don't claim rules that aren't in the documents. - Keep each letter short, polite and specific about the amount and what I'm asking for. - Share only the medical detail needed; don't overstate the condition. - Suggest a fallback ask, such as a credit or fee waiver, if a full refund isn't possible. Checkpoint: Show me the first letter and wait for my edits before writing the next one. If you get stuck: If a policy clearly rules out a refund, tell me and suggest other routes, such as travel insurance or a card dispute. Verify before you finish: Check that every fact in the letters matches my bookings and proof. Output: One ready-to-send letter per company plus a short follow-up if they refuse again. Done when: I have sent letters that cite the policies and know what to do if they say no.
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Outcome
A Reddit user had to cancel a trip to Medellín, Colombia, at the last minute because of a sudden medical emergency, and the hotel and airline both refused refunds. The traveler told ChatGPT about a generalized anxiety disorder diagnosis backed by a doctor's note, and it read the policies of the airline, the hotel and Expedia and drafted a refund letter. The hotel agreed to a refund. The airline said it only refunded 'due to death or terminal illness', so ChatGPT wrote a second letter on how the condition affected flying, and an hour after it was sent, the airline changed its mind. The traveler says ChatGPT saved about $2,500.
Evidence: Article or interviewA newsletter, journalist or interview account of what happened.
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- by The Indian Express (from a Reddit post)
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Context: Retold by The Indian Express from a Reddit post; the letters themselves aren't shown.
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