ChatGPT: Returns, refunds & selling
3 cases where people used ChatGPT for Returns, refunds & selling.
Catalogue a DVD collection for resale from shelf photos with ChatGPT
A How-To Geek writer photographed the spines of hundreds of DVDs and Blu-rays and asked ChatGPT to list them in a spreadsheet with columns useful for resale listings. It built the spreadsheet, correctly classified some PSP discs on the same shelf, and filled in more details on a second pass. They still had to review it by hand: some titles weren't legible, and they warn the AI can hallucinate titles not in the photos.
ShoppingReturns & sellingChatGPTWorkedEvidence: Article or interviewView CaseHandle an eBay buyer's 'not as described' partial-refund demand with ChatGPT
On a $500 eBay sale, an overseas buyer asked for a big partial refund, then said the box wasn't factory sealed and sent photos of a scratch. The seller asked ChatGPT what an experienced seller would do; it said don't argue, don't offer a discount, and tell the buyer to open a return through eBay. Because the order used eBay's international shipping program, eBay handled it: the buyer was refunded, the item wasn't returned, and the seller says they kept the money.
ShoppingReturns & sellingChatGPTWorkedRecreated promptEvidence: Described by posterView CaseGet a full refund for event tickets the seller didn't have, by finding a gap in their terms with ChatGPT
After buying event tickets from a resale site and finding the seller didn't have them in hand, a buyer was refused a refund. They gave ChatGPT the site's terms of service, and it found they required buyers to expressly accept a delayed-fulfilment model, which they were never asked to do at checkout. With ChatGPT they drafted messages citing this and filed complaints with the BBB, FTC and California Attorney General, and say they had a full refund within days.
ShoppingReturns & sellingChatGPTWorkedRecreated promptEvidence: Described by posterView Case
