Returns, refunds & selling: 6 real cases
Return items, get refunds and list things for sale.
Catalogue a DVD collection for resale from shelf photos with ChatGPT
A How-To Geek writer photographed the spines of hundreds of DVDs and Blu-rays and asked ChatGPT to list them in a spreadsheet with columns useful for resale listings. It built the spreadsheet, correctly classified some PSP discs on the same shelf, and filled in more details on a second pass. They still had to review it by hand: some titles weren't legible, and they warn the AI can hallucinate titles not in the photos.
ShoppingReturns & sellingChatGPTWorkedEvidence: Article or interviewView CaseHandle an eBay buyer's 'not as described' partial-refund demand with ChatGPT
On a $500 eBay sale, an overseas buyer asked for a big partial refund, then said the box wasn't factory sealed and sent photos of a scratch. The seller asked ChatGPT what an experienced seller would do; it said don't argue, don't offer a discount, and tell the buyer to open a return through eBay. Because the order used eBay's international shipping program, eBay handled it: the buyer was refunded, the item wasn't returned, and the seller says they kept the money.
ShoppingReturns & sellingChatGPTWorkedRecreated promptEvidence: Described by posterView CaseGet a full refund for event tickets the seller didn't have, by finding a gap in their terms with ChatGPT
After buying event tickets from a resale site and finding the seller didn't have them in hand, a buyer was refused a refund. They gave ChatGPT the site's terms of service, and it found they required buyers to expressly accept a delayed-fulfilment model, which they were never asked to do at checkout. With ChatGPT they drafted messages citing this and filed complaints with the BBB, FTC and California Attorney General, and say they had a full refund within days.
ShoppingReturns & sellingChatGPTWorkedRecreated promptEvidence: Described by posterView CaseMake Amazon returns, including one past the deadline, with ChatGPT Operator
A shopper tested ChatGPT's Operator on Amazon returns. The first took about 15 minutes, with the shopper stepping in for login, CAPTCHAs and choices; the second ran autonomously in under a minute but gave a gift-card balance instead of a card refund. For a ~$100 rug past its return window, it needed repeated nudging to reach a human agent instead of messaging the seller and forgot earlier preferences, but in the end got the extension and the $100 back.
ShoppingReturns & sellingChatGPT agentWorkedRecreated promptEvidence: Described by posterView CaseTurn 200 photos of household items into a moving-sale list with Claude Code
Claude Code processed over 200 photos of the poster's household items and created a moving-sale list with descriptions and prices; the poster says it saved hours compared with writing Facebook Marketplace listings by hand.
ShoppingReturns & sellingClaude CodeWorkedRecreated promptEvidence: Described by posterView CaseDraft and complete an eBay Germany listing from photos with ChatGPT agent
From a few photos, ChatGPT agent identified an Apple Watch Series 7, noted display scratches, drafted a German title and description, then finished the eBay DE listing draft after login in about 15 minutes.
ShoppingReturns & sellingChatGPT agentWorkedRecreated promptEvidence: Shown on videoView Case
