Get $1,445.52 back from a forgotten cancelled trip when Muse found a bundled insurance policy
- Posted
- by Sravan Vadigepalli (@SravanVadige)
- Last checked
- Method:
- How we verify
Evidence: Described by posterThe person describes what happened in words, without screenshots or video.
Outcome
Sravan Vadigepalli booked a family trip in January, cancelled it in May and forgot about it. Months later Vadigepalli asked Muse to look into it. It found idle airline credits, a partial refund, and an insurance policy bundled into the booking that Vadigepalli didn't remember buying, then filed the claim. The insurer approved $1,445.52.
AI tool
Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points. Goal: Find out what money or credit I can still recover from a trip I cancelled, and claim it. What I can give you (ask for whatever's missing): - The booking confirmation and cancellation emails: [ATTACH] - Where I booked and how I paid: [DETAILS] - Any insurance or protection added at booking: [DETAILS OR UNSURE] You're not my accountant or financial adviser. Show your working, label estimates as estimates, and tell me which points a professional or the official source should confirm. Rules: - List every possible source of money back: airline credits, refunds, and any insurance included in the booking or on my card. - For each, say the amount, the expiry date and what's needed to claim it. - Check the policy wording before filing a claim, and show me the claim before it's submitted. - Don't invent receipts or details. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A table of what's recoverable, with deadlines, and the drafted claim or refund requests. You'll know it worked when: I recover every credit, refund or insurance payout I'm entitled to.
Customize this prompt
Answer the questions below and we'll put your answers into the prompt for you. You can leave any of them empty.
The booking confirmation and cancellation emails
You'll attach this in the chat tool, not here. Add the file in the chat before you send the prompt.
Your prompt
Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points. Goal: Find out what money or credit I can still recover from a trip I cancelled, and claim it. What I can give you (ask for whatever's missing): - The booking confirmation and cancellation emails: [ATTACH] - Where I booked and how I paid: [DETAILS] - Any insurance or protection added at booking: [DETAILS OR UNSURE] You're not my accountant or financial adviser. Show your working, label estimates as estimates, and tell me which points a professional or the official source should confirm. Rules: - List every possible source of money back: airline credits, refunds, and any insurance included in the booking or on my card. - For each, say the amount, the expiry date and what's needed to claim it. - Check the policy wording before filing a claim, and show me the claim before it's submitted. - Don't invent receipts or details. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A table of what's recoverable, with deadlines, and the drafted claim or refund requests. You'll know it worked when: I recover every credit, refund or insurance payout I'm entitled to.
Scroll to see the whole prompt. Your answers show in green.
2 blanks are still empty: Where I booked and how I paid; Any insurance or protection added at booking. They'll stay in brackets in your prompt, so the chat tool may ask you about them.
What you type stays in this browser tab. We don't send it or save it, and it's gone when you leave the page. If you use a "Try this in" button, your answers go to that tool as part of the prompt.
Try this in:
This prompt has blanks to fill in, like [ATTACH]. We'll copy it instead of filling it in, so you can edit it before you send.
The source used Muse. These are general chat tools, so results may differ.
Opens in a new tab. We don't see what you send.
These links are only a shortcut. We're not affiliated with OpenAI, Google or xAI, and your results may not match the source.
Optional stronger version
Our rewrite with extra checks. The poster didn't test it.
Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points. Goal: Find out what money or credit I can still recover from a trip I cancelled, and claim it. What I can give you (ask for whatever's missing): - The booking confirmation and cancellation emails: [ATTACH] - Where I booked and how I paid: [DETAILS] - Any insurance or protection added at booking: [DETAILS OR UNSURE] You're not my accountant or financial adviser. Show your working, label estimates as estimates, and tell me which points a professional or the official source should confirm. Rules: - List every possible source of money back: airline credits, refunds, and any insurance included in the booking or on my card. - For each, say the amount, the expiry date and what's needed to claim it. - Check the policy wording before filing a claim, and show me the claim before it's submitted. - Don't invent receipts or details. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. - Set reminders for any credits that expire before I can use them. Output: A table of what's recoverable, with deadlines, and the drafted claim or refund requests. You'll know it worked when: I recover every credit, refund or insurance payout I'm entitled to. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
https://x.com/SravanVadige/status/2113040736266362902
Related cases
- Ask airlines to refund late-night rides after delayed flights with Meta's Muse, which drafted good emails but missed that airlines don't take email (partial)Recreated promptEvidence: Article or interviewPartial
Gizmodo's Webb Wright had some badly delayed flights that forced them to pay for Lyft rides home in the early hours, and asked Muse to request refunds. Given screenshots of the receipts and the flight details, Muse drafted decent emails, courteous but firm. But buried inside one draft was the important point that the airlines didn't take refund requests by email, so the drafts would have to be pasted into the airlines' websites. Webb ended up opening a browser and entering the details by hand, though they did use the message Muse had drafted.
Muse · Travel · Source date:
- Win a Lufthansa refund for a cancelled trip over months of ChatGPT-written emailsRecreated promptEvidence: Described by posterPartial
After a Lisbon–Frankfurt–Miami flight was delayed, boarded and then cancelled, the poster gave up the trip and flew elsewhere. Lufthansa tried to charge for the Lisbon–Frankfurt leg and offered only 'the difference'. The poster fought it entirely by email using ChatGPT, and after months and a long chain of emails got the refund. They still lost money, days and the trip with their mother.
ChatGPT · Travel · Source date:
- Claim compensation for a long flight delay (EU261) with ChatGPTRecreated promptEvidence: Described by poster
After a Norse Atlantic flight from Oslo was delayed overnight and the airline offered a $25 refreshment card, then ignored their claims, the author pasted the delay email into ChatGPT Pro and asked about their rights. Over eleven months it walked them through EU261 (600 euros per passenger for four people), the national complaint body, the Norwegian conciliation court and a settlement including statutory interest; on July 14, 2026, the airline wired $4,760.36.
Poster says:$4,760.36 paid after eleven months
ChatGPT · Travel · Source date: