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Draft a UK261 claim for a 15-hour flight delay with ChatGPT

WorkedEvidence: Described by posterPosted Last checked

ChatGPT found the rules for James W Hutt's 15-hour flight delay and drafted the UK261 claim email in ten minutes.

Beginner-friendlyNo logins, payments or coding needed. Low risk: paste the prompt and you should get something useful.

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  2. Open ChatGPT.
  3. Paste it into the message box.
  4. Send it, then read the answer before acting on it.
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Prompt

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What the prompt labels mean

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My flight home was delayed by 15 hours. The airline cancelled it and rebooked me the next day on a different flight number. Here's the airline's email. Work out which passenger rights rules apply, whether this counts as a delay or a cancellation, what I'm entitled to, and draft the claim email.

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Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Before you start, ask me 1–3 short questions about the details below and wait for my answers. Once I've answered, confirm the plan in one line and run the whole task start to finish.

Goal: Work out what compensation I'm owed for a disrupted flight and draft the claim, using the airline's own messages.

Questions to ask me first:
- Where did the flight start and end, and was it direct?
- Which airline operated it, and what happened (delay, cancellation, rebooking)?
- Do you have the airline's emails with the notice given and the reason?

Inputs (fill in or confirm):
- Flight number, date and route: [FLIGHT / DATE / ROUTE]
- Operating airline: [AIRLINE]
- Airline emails or notices: [PASTE OR UPLOAD]
- How late I arrived: [HOURS]

Rules:
- Name the rule you rely on (for example UK261 or EU261) and explain why it applies to this route and airline.
- Quote the notice period and the delay reason from the airline's messages, and say how each affects the claim.
- Say whether this counts as a delay or a cancellation, and why.
- Don't promise a payout; give the amount the rules set and what could reduce it.

Checkpoint: Before drafting, show me which rule applies, the amount and the facts it depends on so I can confirm them.

If you get stuck: If a key fact is missing from the emails, ask me for it instead of assuming.

Verify before you finish: Check the amount and the deadline against the rule you named.

Output: A short explanation of what I'm entitled to, then a ready-to-send claim email.

Done when: I have a claim email with the right rule, facts and amount.

AI tool

ChatGPT

Outcome

James W Hutt's flight home was delayed by fifteen hours. The airline cancelled the flight and scheduled a new one for the following day under a different flight number, which made it hard to tell what Hutt was entitled to. Hutt asked ChatGPT. It identified the relevant regulations, checked which ones applied, and drafted the claim email. It also pulled details from the airline's email, including how much notice the airline had given and the reason for the delay, which Hutt hadn't realized mattered. Ten minutes later Hutt had the right wording and the confidence to send the claim, with no middleman taking a percentage.

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

Source

Posted
by James W Hutt (LinkedIn)
Last checked
Method:
How we verify

https://www.linkedin.com/posts/james-w-hutt_my-flight-home-this-weekend-was-delayed-by-activity-7393931756741165056-LqsB

Context: Hutt doesn't say whether the airline paid. The post covers the claim email only.

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