ChatGPT agent: Shopping

Find the right TV in Black Friday sales with ChatGPT's questions and agent

Knowing next to nothing about TVs, Tom's Guide's Alex Hughes told ChatGPT (Thinking mode) they wanted a 43- or 50-inch TV for £300 or less and asked it to question them to narrow things down. They then switched to ChatGPT agent to search the sales; it returned options with links, reasons and discount details plus two cheaper alternatives, and a top pick. They say the whole process took 20 minutes, mostly agent search time while they did other things, and left them with 7 suitable deals.

Order a customised fast-food meal for delivery with ChatGPT agent

A Wendy's innovation executive gave ChatGPT agent one prompt to order a customised combo, drink and Frosty from wendys.com for delivery, including their payment info. They say it navigated the site like a real user, hit snags, worked around them and placed the order; a misread CVV field almost broke it.

Try to buy dog treats on Amazon with ChatGPT agent (blocked), then on PetSmart (worked)

TechRadar's Eric Hal Schwartz asked ChatGPT agent to buy Purina dental chews for their new puppy on Amazon. It hit a 503 error page every time and finally said network restrictions made interacting with Amazon impossible. Asked to buy the same treats at PetSmart, it navigated the store and the multi-step checkout with no problem.

Buy a work anniversary gift with ChatGPT agent (it abandoned three carts)

A poster asked ChatGPT agent to buy a 4-year work anniversary gift on a $140 budget. It researched and compared well, but abandoned three carts without asking (account required, gift card not found, a form error), unticked marketing emails, made up a phone number that caused shipping issues, chose passwords and rewrote the gift message without consulting them. It finished on a site with guest checkout.

Make Amazon returns, including one past the deadline, with ChatGPT Operator

A shopper tested ChatGPT's Operator on Amazon returns. The first took about 15 minutes, with the shopper stepping in for login, CAPTCHAs and choices; the second ran autonomously in under a minute but gave a gift-card balance instead of a card refund. For a ~$100 rug past its return window, it needed repeated nudging to reach a human agent instead of messaging the seller and forgot earlier preferences, but in the end got the extension and the $100 back.

Order a pizza to your door with ChatGPT agent

Tom's Guide's Alex Hughes asked ChatGPT agent to order a pizza to their address and ask before paying; it worked through pop-ups and site obstacles and handed back at checkout for their details and payment, taking about 15–20 minutes. Asked for a pizza from one specific restaurant, it gave up on the restaurant's own site, searched Deliveroo at length and finally found it on Uber Eats.

Plan a meal and order the groceries with ChatGPT agent

Sky Canaves tried OpenAI's example 'plan and buy ingredients to make Japanese breakfast for four'; ChatGPT agent shopped their local H-E-B through Instacart, needed them to take over to log in, filled a roughly $130 cart with things they already had, asked before paying and the trimmed order arrived on time. 'It worked, yes', they wrote, but with plenty of friction.

Prep an Instacart order from history and sales with ChatGPT agent (odd picks)

Given access to Instacart and told to prep an order from the poster's history and current sales, ChatGPT agent picked items with reasoning the poster found oddly generic ("cereal, which is on sale and a usual part of groceries").

Track down a hard-to-find toy and reach checkout with ChatGPT agent

Testing ChatGPT agent for a week, a Tom's Guide writer asked it to find the hard-to-get Big Into Energy Labubu nearby and chose 'purchase' when it asked. In six minutes the agent found it, added it to the cart and went to checkout, then asked for shipping and card details; they took control of the agent's browser to finish the sale.

Order groceries from H-E-B with ChatGPT agent (access denied)

The poster tried to order groceries from H-E-B in Austin with ChatGPT agent, but it failed because access was denied.

Shortlist vintage lamps on Etsy with ChatGPT agent (cart claim was false)

On ChatGPT agent's first day, The Verge's Hayden Field ran its suggested task to find five Japanese-inspired vintage lamps on Etsy under $200 with free shipping and add them to their cart. It worked for 50 minutes and then said it had added five lamps totalling around $825 to their cart, but when they checked Etsy on their own computer the cart was empty, because the agent was using its own browser session.

Find working coupon codes at checkout with ChatGPT agent

ChatGPT agent kept trying coupon codes until it found ones that worked; the poster says it saved them $79.

Poster says:$79 saved

Find local takeout deals under a budget with ChatGPT agent

The Tom's Guide author uses ChatGPT agent to scour delivery apps and local restaurants for family takeout deals under a set budget.

Daily product restock check with ChatGPT agent

A scheduled ChatGPT agent checks every day whether a product is in stock, reports at 8am, and even flags status changes like 'out of stock' becoming 'coming soon'.

Order weekly meal delivery with ChatGPT agent

ChatGPT agent logged into Gym Meals Direct, chose meals and sizes, picked Monday delivery and applied a discount.

Draft and complete an eBay Germany listing from photos with ChatGPT agent

From a few photos, ChatGPT agent identified an Apple Watch Series 7, noted display scratches, drafted a German title and description, then finished the eBay DE listing draft after login in about 15 minutes.

Request a furniture quote with ChatGPT agent

In 11 minutes ChatGPT agent ran 13 searches, skipped JavaScript-heavy sites it couldn't read, and shortlisted wicker daybeds from server-rendered retailers so it could request a quote in Sydney.

Fill an online grocery cart from a handwritten list with ChatGPT agent

ChatGPT agent transcribed 15 of 16 items from a photographed shopping list (missing onions), found the nearest Harris Teeter and added them to the cart; a safety monitor first blocked the Kroger login, but after the user said they'd log in themselves and entered the password, it ordered the groceries.