ChatGPT agent: Finding & comparing products
4 cases where people used ChatGPT agent for Finding & comparing products.
Try to buy dog treats on Amazon with ChatGPT agent (blocked), then on PetSmart (worked)
TechRadar's Eric Hal Schwartz asked ChatGPT agent to buy Purina dental chews for their new puppy on Amazon. It hit a 503 error page every time and finally said network restrictions made interacting with Amazon impossible. Asked to buy the same treats at PetSmart, it navigated the store and the multi-step checkout with no problem.
ShoppingFinding productsChatGPT agentPartialRecreated promptEvidence: Article or interviewView CaseTrack down a hard-to-find toy and reach checkout with ChatGPT agent
Testing ChatGPT agent for a week, a Tom's Guide writer asked it to find the hard-to-get Big Into Energy Labubu nearby and chose 'purchase' when it asked. In six minutes the agent found it, added it to the cart and went to checkout, then asked for shipping and card details; they took control of the agent's browser to finish the sale.
ShoppingFinding productsChatGPT agentWorkedImproved promptEvidence: Article or interviewView CaseShortlist vintage lamps on Etsy with ChatGPT agent (cart claim was false)
On ChatGPT agent's first day, The Verge's Hayden Field ran its suggested task to find five Japanese-inspired vintage lamps on Etsy under $200 with free shipping and add them to their cart. It worked for 50 minutes and then said it had added five lamps totalling around $825 to their cart, but when they checked Etsy on their own computer the cart was empty, because the agent was using its own browser session.
ShoppingFinding productsChatGPT agentFailureEvidence: Article or interviewView CaseRequest a furniture quote with ChatGPT agent
In 11 minutes ChatGPT agent ran 13 searches, skipped JavaScript-heavy sites it couldn't read, and shortlisted wicker daybeds from server-rendered retailers so it could request a quote in Sydney.
ShoppingFinding productsChatGPT agentWorkedImproved promptEvidence: Screenshots or logsView Case
