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Cut an expired-promo internet bill from $89 to $54 with Claude

WorkedEvidence: Described by posterPosted Last checked

Claude wrote murathanoran a retention script that cut internet from $89 to $54 a month in an eleven-minute call.

Beginner-friendlyNo logins, payments or coding needed. Low risk: paste the prompt and you should get something useful.

How to use this

  1. Tap Copy prompt.
  2. Open Claude.
  3. Paste it into the message box.
  4. Send it, then read the answer before acting on it.
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Prompt

Recreated prompt

The source didn't share its exact prompt, so we wrote one from what it describes. The result shown is the source's, not ours.

What the prompt labels mean

The person didn't share their exact words, so we wrote this from what they described. We haven't tested it, and they didn't use this exact version.

Write a calm retention call script for my internet bill. I have been a customer for two years. My promo ended and I now pay $89 a month. New customers get about $54 for the same package. Open with appreciation, state the rate jump without aggression, ask to match the new-customer price, and give me one reply if they say no offers are available.

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ChatGPT Gemini Grok Claude Used in source

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Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Before you start, ask me 1–3 short questions about the details below and wait for my answers. Once I've answered, confirm the plan in one line and run the whole task start to finish.

Goal: Draft a retention call script that aims to restore a near new-customer internet rate.

Questions to ask me first:
- What is the provider, plan, and current monthly total?
- How long have I been a customer, and what competitor/new-customer price did I see?
- Any hard floor I will accept before hanging up?

Inputs (fill in or confirm):
- Provider/plan: [NAME]
- Current rate: [$89]
- Target/new-customer rate: [$54]
- Tenure: [2 YEARS]

Rules:
- No fake cancel threats.
- Anchor to a real competitor or new-customer price.
- Include a polite exit if the rep cannot move.

Checkpoint: Show the opening lines and the ask before the full script.

If you get stuck: If I lack a competitor price, ask me to find one before drafting threats.

Verify before you finish: Script cites tenure, current rate, and target number.

Output: Call script plus one pushback reply and a no-offer exit.

Done when: I can dial and read the script in about ten minutes.

AI tool

Claude

Outcome

murathanoran used Claude to write a retention script after a promotional internet rate expired and the bill rose to $89 a month—$30 above new-customer offers at $54. The eleven-minute call opened with appreciation, cited the competitor price, and landed $54 a month ($35 off, about $420 a year). A matching Claude script for the phone plan got $0 because the plan was already the lowest tier.

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

Source

Posted
by murathanoran
Last checked
Method:
How we verify

https://medium.com/@murathanoran/i-used-ai-to-negotiate-my-bills-subscriptions-and-salary-heres-what-it-actually-got-me-33bbbef30d2e

Context: Self-reported Medium experiment; phone plan with the same Claude approach got $0.

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